Terms of Service — RR VASTRA

This website is operated by RR VASTRA. Throughout the site, the terms “we,” “us,” and “our” refer to RR VASTRA. By accessing or using our website and placing an order, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a purchase transaction under applicable laws. You agree not to use our website or products for any illegal, fraudulent, or unauthorized purpose.

2. Products & Product Information

We make reasonable efforts to display our products, colours, designs, sizes, descriptions, and images as accurately as possible.

However, actual colours may vary slightly depending on your device, screen settings, lighting, or photography conditions.

Product availability is subject to change without prior notice.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

RR VASTRA reserves the right to modify prices, offers, discounts, products, or services at any time.

In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and provide an appropriate resolution.

4. Orders & Acceptance

Placing an order on our website constitutes a request to purchase the selected products.

RR VASTRA reserves the right to accept, reject, cancel, or limit any order where necessary, including in cases of product unavailability, incorrect pricing, suspected fraudulent activity, or other legitimate reasons.

If an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method, subject to our Refund & Exchange Policy and applicable law.

5. Accuracy of Customer Information

You agree to provide accurate, current, and complete information when placing an order.

This includes your name, mobile number, email address, billing details, shipping address, and pincode.

RR VASTRA will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

6. Payments

We accept payment methods displayed on our website, including applicable prepaid payment options and Cash on Delivery (COD).

Online payments may be processed through third-party payment gateways. Customers must provide accurate payment information and use only authorized payment methods.

7. Shipping & Delivery

Orders are generally processed within 1–2 business days and standard delivery generally takes 5–7 business days after dispatch.

RR VASTRA currently offers delivery across India, subject to courier availability.

For complete details, please refer to our Shipping Policy.

8. Exchange & Refunds

RR VASTRA follows an Exchange-Only Policy as described in our Refund & Exchange Policy.

Eligible exchanges are subject to the conditions, product requirements, verification, availability, and timelines specified in that policy.

9. Website Use

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorized access to our website or systems
• Copy, reproduce, modify, or misuse our website content, branding, images, or intellectual property without permission
• Introduce malicious software or harmful code
• Interfere with the normal operation or security of the website

10. Intellectual Property

All content on the RR VASTRA website, including our brand name, logo, images, graphics, text, designs, and other materials, belongs to RR VASTRA or is used with appropriate authorization.

Such content may not be copied, reproduced, distributed, or commercially used without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics providers, and other service providers.

These third parties may have their own terms and privacy policies governing their services.

12. Modifications to the Service

RR VASTRA reserves the right to modify, suspend, discontinue, or update any part of the website, products, services, pricing, or offers at any time.

We will not be responsible for losses arising solely from changes, suspension, or discontinuation of website services to the extent permitted by applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, RR VASTRA shall not be liable for indirect or consequential losses arising from the use of our website, delays caused by third-party service providers, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Governing Law & Jurisdiction

These Terms of Service and any separate agreements under which we provide our services shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the courts in Surat, Gujarat.

15. Contact Information

RR VASTRA
Website: RRvastra.com
Phone / WhatsApp: +91 92574 95960
Email: help.rrvastra.com@gmail.com

Business Address:
Avadh Rituraj Textile Hub
Godadara Road, Opp. Middas Square
Surat, Gujarat – 395010, India

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

RR VASTRA

Elegance in Every Thread ✨